FAQS

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Check out our frequently asked questions below. If you can't find your answer, use the form to the right to ask us.

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A: Kitchen cabinets should be dusted or cleaned periodically like any wood furniture. Clean all spills or water immediately – wood cabinets should be kept dry. Dust cabinets with a pre-moistened or

A: The security of your personal information is of primary importance to us. We utilize a safe and secure ordering system to fill your orders. If you prefer, we will take orders by fax upon request.

A: We offer a full complement of accessories for your kitchen, depending on design. Some of the accessories are necessary while others are purely for additional design effect.

A: It is recommended that you order a sample door prior to your full cabinet order. The sample door cost will be refunded upon ordering your cabinets.

A: Absolutely. Our free design service is extremely helpful. Unless you know exactly what you wish to order, a complete kitchen design will help you develop your order list to be complete and avoid or

A: Please visit our assembly videos link to see process from start to finish. Our cabinets are easy to assemble and do not require any carpentry skills or knowledge beyond using a screw driver. A wall

A: When freight is delivered or picked up, please verify that your order is intact and correct BEFORE signing the driver’s delivery slip. Any incorrect or missing items claims will NOT be honored on

A: Cabinets can be accepted for return for up to 14 days after delivery date. We can only accept RTA returns in good condition and original packaging. Assembled, modified or special order cabinets can

A: Cabinets are delivered unassembled in a box. The individual cabinet pieces are stacked and protected within one box per cabinet.

A: We utilize freight companies to ship our cabinets. Smaller orders and packages can be sent via Fedex or UPS.

A: Once your order is shipped, we will email you a tracking number with a link to the carrier’s website where you can track your shipment at any given time and get an updated delivery date and time.

A: A full kitchen cabinet order will generally ship within 3-4 days but please allow the freight company 7-10 business days for delivery. Orders are processed as soon as payment is made.

A: Your shipping cost will depend on the weight of your order and location to where it is being shipped. Once you are in the shopping cart your order will automatically be calculated for you prior to

A: We can ship your cabinets anywhere within the continental United States.

A: We offer cabinets that feature the use of waterborne UV finishes by Sherwin-Williams. The benefits of waterborne UV finishes include superior scratch resistance, low VOCS, finishes that are formald

A: We work with manufacturers who are constantly striving to reach and surpass all requirements for high quality cabinetry. Our cabinets that currently meet the California Air Resources Board's standa

A: We are proud to offer cabinets that are certified by the Kitchen Cabinet Maker's Association (KCMA). The following are cabinets which are certified by KCMA. KCMA certified cabinets have undergone v

A: TSG, llc warrants its Forevermark Cabinetry to be free of manufacturer defects for five (5) years from the date of purchase for most lines (all cabinets with painted finishes are limited to two (2)

A: Forevermark Cabinetry is constructed from several pieces of solid wood and wood veneers on plywood. Differences in grain pattern and color should be expected. Color differences in wood are the resu

A: Some minor tweaks and modifications are available. The charge will be based on the time and complexity of the request.

A: Our shelves are made from 3/4" A-grade plywood with matching wood veneer. Still got questions? feel free to ask

A: Drawer glides vary by cabinet style. Please check out our link to the cabinet specs for the style you are interested in. Or just give us a call.

A: Service, Price and Experience are the values we pride ourselves on. Our background is expert customer service. We have installed these cabinets for many satisfied customers and our low prices make

A: The cabinet front and door frames are made from solid wood. The door center panels of some cabinets are made from solid wood while others are made from MDF with matching veneer(This is to prevent w

A: The cabinet interiors are finished to match the exterior door color. All cabinet drawers feature a sanitary, wipe-clean natural maple melamine interior finish. There is no need for shelf paper or s

A: No, the sides of the cabinets come finished with a matching wood veneer or stain. There is no need to purchase a panel or skin to match the finish. Based on your design, you may wish to purchase a